Terms of Service

Welcome to Selniro! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or making a purchase.

These terms apply to all visitors, users, and customers of Selniro.com, operated by Selniro (ABN: [your ABN number]).

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have obtained consent from a parent or guardian.
  • Selniro reserves the right to change, update, or modify these Terms of Service at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after any modifications indicates your acceptance of the revised terms.

2. Product Information

  • We strive to provide accurate and up-to-date information regarding the products on our website. However, we do not guarantee the accuracy, completeness, or reliability of the product descriptions, prices, or availability.
  • All product images are for illustrative purposes only. The actual product may differ slightly in color or appearance.

3. Ordering and Payment

  • When you place an order on Selniro.com, you are offering to purchase the item(s) in accordance with these Terms of Service. Your order will only be confirmed once you have received an order confirmation email from us.
  • We accept payments via credit card (Visa, MasterCard), PayPal, and other available payment options listed on our website.
  • All payments must be made in Australian Dollars (AUD).

4. Shipping and Delivery

  • We offer Free Shipping on all orders within Australia.
  • Orders are processed within 1-2 business days. The estimated transit time for delivery is 5-7 business days, with a total delivery time of 6-9 business days.
  • We ship exclusively to addresses within Australia using reliable couriers such as DHL and FedEx.
  • Selniro is not responsible for delays, damages, or lost items caused by third-party couriers.

5. Returns and Refunds

  • We accept returns within 30 days from the date of delivery. For returns, the product must be in its original condition and packaging.
  • Return shipping costs are the responsibility of the customer if the customer made a wrong order.
  • Refunds are processed within 7 business days once the returned product is received and inspected.
  • Please refer to our Return & Refund Policy for more detailed information.

6. Customer Responsibilities

  • You are responsible for ensuring that all information you provide on our website is accurate, including shipping addresses and contact details.
  • You must ensure that someone is available at the delivery address to receive the package during business hours. If there is no one available to receive the package, additional charges may apply for rescheduling delivery.

7. Account Security

  • You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately if you suspect any unauthorized access to your account.
  • Selniro will not be held responsible for any losses arising from unauthorized access to your account.

8. Privacy Policy

  • Your privacy is very important to us. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

9. Limitation of Liability

  • To the fullest extent permitted by law, Selniro will not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services, including but not limited to lost profits or damages resulting from product misuse.
  • Our liability is limited to the total value of the purchase made through the website.

10. Governing Law

  • These Terms of Service are governed by the laws of New South Wales, Australia, without regard to its conflict of law principles. Any disputes arising out of or in connection with these terms shall be resolved in the appropriate courts located in Sydney, New South Wales.

11. Contact Us

If you have any questions regarding these Terms of Service, please feel free to contact us:

Phone: +61 401 432 273
Email: support@selniro.com
Business Days: Monday - Friday
Business Hours: 09:00 am - 05:00 pm
Address: 313 Elizabeth St, Sydney NSW 2000, Australia